General Terms and Conditions

Please read our terms and conditions of sale prior to purchasing goods from our site:

• All prices are in Euro's. We reserve the right to change any advertised price before you place an order.
• All products and services are subject  to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be advised by email and given a full refund.
• Delivery is charged at the published rate for  all listed countries.For countries not listed,e-mail info@kitrack.net for shipping costs.
• Deliveries will normally be made within 21 working days. You will be advised of any delay or if the item is not available.
• Payment can be made by most major credit or debit cards through paypal. Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.
• In the unlikely event that your product is lost or damaged in transit please provide details by email to the address given in the contacts section of the web site. In the case of non-delivery please wait 10 working days from the date of your order in case it has been delayed. In the case of damagaed goods please retain the product and contact us within 48 hrs of receipt on our order enquiry telephone number

Satisfaction Guaranteed

If you are not entirely satisfied with your purchase, you can return it(at the customer's expense) within 7 working days beginning with the day after receipt and we will refund your money, providing it is in its original packaging with any accessories, unsoiled and unused.

Product Quality Guaranteed

If the item is faulty, it must be returned to us for inspection before it is replaced or a refund is issued. We will reimburse postage charges for justified claims subject to receipt of the goods in the original packaging and including any accessories. Proof of postage charges incurred will required. In the event the claim is not accepted, we will advise you of the reason in writing and if required, the goods will be returned to the customer

Data Protection

We request your name and address to enable us to provide you with an efficient after-sales but we WILL NOT pass your name and address to any third parties.

Conditions Of Sale

Title to the goods remains with the company until full payment has been received. The technical information given on this website is not binding and we reserve the right to alter specifications without prior notice when neccessary.

Nothing in the above guarantee affects your legal rights